Privacy Policy
Last updated: September 4, 2026
Information we collect
When you request academic support, we may collect information you choose to provide, such as your name, email address, university, subject and assignment requirements.
How we use information
We use submitted information to understand your request, provide a quote or response, communicate about your enquiry and improve our services. We do not ask you to submit passwords, payment-card numbers or other unnecessary sensitive information through the assignment enquiry form.
Lead storage
Enquiry details submitted through our form are stored in our connected database so that a request is not lost if a messaging application is closed or unavailable.
Analytics and cookies
We may use website analytics to understand visits and interactions, including enquiry and contact actions. Browser settings and available consent controls may affect analytics collection.
Third-party services
Some website functions may rely on third-party infrastructure, such as hosting, analytics, messaging or database providers. Those providers process information according to their own policies and the services configured for StudyVertex.
Your choices
If you want to ask about information submitted through StudyVertex or request correction or deletion where applicable, contact us using the details shown on the Contact page.